Shipping & Delivery

We aim to dispatch all orders within 1 business day. Please note - weekends and bank holidays/national holidays are not classed as a "business" day. 

Where applicable, tracking information will be updated on your order usually within 12 hours of dispatch.

We provide a delivery guarantee on all orders, so rest assured, your order will arrive safely.

International shipping is available to all destinations. 

For UK and Ireland orders, approx delivery times are 2-5 business days. 

For orders within the EU, approx delivery times are 5-10 business days.

For US/Canada/Australia orders, approx delivery times are 7-12 business days.

Please note - in cases where a delivery is "refused" at the delivery address, the parcel will return to us with DPD. At this point, the customer will have a choice of below:

1 - redeliver with DPD

2 - Destroy the parcel

As our main product line is supplements, we do not accept returns of these in any circumstance. Once the supplements have been dispatched, they will be destroyed if returned to us. In these circumstances, a customer is not entitled to a refund. This policy ensures that all supplements within our supply are brand new, in sterile packaging without the possibility of any interference or modification.

 

Subscriptions:

A customer must specifically select the subscription option during checkout on the in order for this option to be activated. The customer will then receive an email giving them access credentials to manage their own subscription (cancel, pause, skip orders etc.) – We don’t personally have access to your subscription as it’s a self-subscribed option but you can cancel it at any time by using those login details provided for the subscription.